), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. on I have deleted the app and reinstalled it. 14h56, on My husband has opened a ticket with BT and provided them with the timestamp in formation from the delayed email. Email: timforrester@btinternet.com. 2 days ago I suddenly stopped being able to send emails and get the message below. omissions and conduct of any third parties in connection with or related to your use of the site. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Any suggestions please, User profile for user: It seems that I can only send messages to my iCloud account from the iMac. Sorry but how do I PM you, and what details do you need? A Virgin Media spokesman adds: 'There is a cost to us to provide an email service and so it's not something we'd provide free of charge to former customers.'. on Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. Sky allows former customers to keep their email account free of charge and indefinitely. And now, Google Groups users are reporting ( 1, 2, 3) that they are unable to send emails from BT and Earthlink email addresses. 11-07-2019 Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. Email accounts managed by Virgin Media include those ending @virginmedia.com and @ntlworld.com. Are there really just two of us having this problem? This was a pain, but I went along with it or else I couldnt use email. Both server names are mai;btinternet.com, both IMAP usernames show my email address; Ive tried entering my IMAP password into both the incoming and outgoing servers and when I click on the tick so show that everything is entered, I get this error message almost immediately: The connection to your email server timed out. Just goes straight to outbox, then tries to send . He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. on Page 1 of 2 1 2 Last , updated - We do not send parcels to PO BOX addresses. on 15h22, on The other two people that are having the same problem are using Samsungs, but haven't said which model. After I moved away from Advanced Settings, I got another error message "Outgoing Server Error There was an issue connecting to my email name@btinternet.com. I can send & receive on my work email account using the Outlook app. 16h05. 15h24. For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop. So hardly time for a timeout to have occurred.
This is a BT residential customer to customer forum. Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. I can't find the missing messages in spam and I actually received one of the missing emails this morning that was sent at the beginning of March! All other emails to other systems have no issues. https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. What does this mean? Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. After some trial and error I found that btinternet was objecting to my "signature" containing a link. I am using the Outlook app on a Samsung phone. 20h35, BT Mail | @btinternet.com | Cannot send mail, Re: BT Mail | @btinternet.com | Cannot send mail, Announcements, Guides & Community Updates. If yes, we recommend that you check if the issue persists while on safe mode. It might be worth changing your SMTP port to see if that helps. Don't forget online banking, streaming services and social media accounts. 26-08-2021 My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. 17h33. We understand that you are experiencing issues sending emails. 15h33. We have received reports that emails to btinternet.com email addresses are being blocked. on Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you. http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/6591, on If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. 15h27, on You can usually find the option to redirect in the inbox settings of your old email account. We have received reports that emails to btinternet.comemail addresses are being blocked. 3) Import all of your contacts from your old account to your new one. These include Windows PC running Office365 & Outlook; Apple MAC running native email application; IOS (iPad & iPhone) using both native email apps and IOS Outlook. Thanks I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. I changed SMTP to 465 and got an error message "Log-in error Unable to add account, server address is not valid". 16:52 EST 04 Mar 2023 Re: Emails from btinternet.com addresses not received. 23-04-2021 My two contacts on btinternet.com have asked a number of times if I have received their emails, and I haven't. I have a group of 14 people set up under Outlook 365. You can send and receive messages, but not actively manage the account. ), on
Solved: btinternet email server refusing to send outgoing - BT You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. To start viewing messages, select the forum that you want to visit from the selection below. This amount is subject to change until you make payment. on
Problems with email | BT Help I can receive emails.
Gmail and Outlook are two of the most popular. They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. Thank you for your follow up. BT Email - best practices for postmasters and senders of email | BT Help, on Apple disclaims any and all liability for the acts, Please update the server configuration to continue connecting to this account", with the option to cancel or update. I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. Just one other thing that might be relevant. 26-08-2021 09-07-2019 I've got a "failed delivery message". 23-04-2021 Today all of our emails addresses would receive, but not send. 19h32. Anyone else experiencing the same issues? 26-08-2021
BT Mail | @btinternet.com | Cannot send mail - BT Broadband 26-08-2021
However, give yourself enough time to smoothly switch over and you may find it is worth your while. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. Will post any update that I get. The destination account that I am using for tests is another btinternet account (my wife's) - in fact it's a subaccount to my own account. I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 Below is an article to help guide you through the process. This is NOT 'A solution'. - last edited on Thanks for your reply, Townman and thanks to Anne too. I have deleted the account and reinstalled, checked all the settings and named the account with the e mail address.
Sending or receiving email | BT Help Typical script! 13h37, on I manually changed the outgoing port to 465 and repeated the procedure above, but still couldnt send emails from my phone no problem doing so on my laptop. Many customers find the BT community forum is a great way of getting help. Some links in this article may be affiliate links. 10-07-2019 I know it exists because I can pick it up on ios and via BT Webmail.
BT allows former customers to access a basic form of their email account for free. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails.The sending domain name isrhass.org.uk. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. No disrespect intended as your advice is probably based on years of experience of BTs service! How can we as customers get BTs attention and ensure that there is a fix? We repeated the test and the same thing happened. 1-800-MY-APPLE, or, If you cant send or receive email on your Mac, Sales and I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful. All postings and use of the content on this site are subject to the. The whole ISP domain is blocked. After 3 years, then-current everyday prices for all services apply. I spoke too soon. I have tried sending the simplest of messages, namely a message titled Test and the text Test message. We'll need to look into this and we'll get back to you next week. 23-04-2021 That will mean that when someone emails you at that address, they will receive an automated message saying their email has been forwarded, and explaining that you will be responding in future from the new email address. I've got a "failed delivery message". What can we help with? I anybody else having this problem. Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. It's reassuring not to be alone. Many have had the same address since they first went online many years ago. 13h18. Why? Might that apply in your case too? In the last 24 hours I have been unable to send any mail from my@btinternet.com account from any of my devices. 23-04-2021 I have tried sending individual messages and simple test messages but nothing works. 15h31. Thanks for the examples that have been provided so far. If you're having problems, try logging in to webmail. Thanks for the super fast analysis and reply. I have the exact same problem. Today all of our emails addresses would receive, but not send. Last Thursday, I stopped receiving email from my @btinternet.com account. I have entered the SMTP and IMAP details correctly but it still won't send. 13h52. In my view, the Postmaster group are doing it the wrong way round. Townman, Gandalf, anneoconnor. 10h59. 26-08-2021 I cannot find an obvious way of asking bt about this! You may have to register before you can post: click the register link above to proceed. I expect that they are simply burying their heads in the sand and do not look at all. iPad is working ok. If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. It is very annoying, I hope you guys reach me out soon. Also, the web interface seems to be working just fine.
Problems with sending btinternet emails t - Apple Community A couple of days ago I asked a btinternet contact to send me a test email from their ipad which they did but it hasn't come through. Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password Refunds. Here are some answers to help you. Does anybody have any idea how I can resolve this, other than changing ISP. Thank you, JW. 14h17, on Choose Send/Receive > Preferences > Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again, or choose Send/Receive..
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