This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Convergent Outsourcing is one of the largest debt buyers in the country. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? But, when I asked directly who she represented, she said she represented Convergent. Remove Convergent Outsourcing From Credit Report As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. I would discuss with them there was no contract. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Is Convergent Outsourcing a Scam? Neither one is in the wrong legally. I asked her if Convergent owned the debt. If a CA buys a debt they can report as if they were the OC. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. It depends on how much they gave access to their system to Convergent. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. All rights reserved. Options to consider with Convergent Outsourcing collections. - Make the payment with them through chat. It dropped off after a while. To obtain this information, its best to contact the applicable credit bureau instead. How does that work ? Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Sprint and Convergent Outsourcing Success? - myFICO Forums - 4763742 Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Unsubscribe at any time. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. Check your credit report 30 days after you make your first payment. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Your credit score will be affected by this Company. I got a letter stating I owed monies to Sprint. It's the only way to shut them down. For more information about reviews on ConsumerAffairs.com please visit our Even if someone you speak to says no, try someone else or on another day. Dont click on those slick Ads! Learn more. I don't believe that I owe what Sprint claims that I owe. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. But like most debt collectors, it has a questionable reputation with its customers. Make a Payment - ConvergentUSA Create an account to follow your favorite communities and start taking part in conversations. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. FTC's website on credit. Sent collection notice for a bill with a wireless provider I have never used. Bryan Sankey - Sprint Trainer - Convergent Outsourcing - ZoomInfo At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. I want it removed entirely. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Convergent Outsourcing, Inc. is a debt collection agency. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Maryland Residents: This agency is licensed as NMLS ID # 930053. Shortly after paying it off they noted on my credit report that the debt was cleared. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. How to Remove Convergent Outsourcing from Your Credit Report - FinanceJar I am a bot, and this action was performed automatically. 7 calle 1, Suite 204 After reading discussions on this forum, I spoke with Sprint and paid them directly. She will most likely say she will check with another department and get back to you. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. 2 years later they are contacting me saying I owe them money. Learn more about Convergent Outsourcing or view your account with us online. I would even consider pay for delete in full. All rights reserved. This piece of federal legislation prevents debt collectors from harassing customers to pay. I called sprint back and spoke with a gentleman this time. The records of Verizon Wireless show that your balance of $38.63 is due in full. IF they said yes, it would be deleted, confirm with them again after paying. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Convergent Outsourcing, Inc. is a debt collection agency. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. This profile has not been claimed by the company. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. This company Is willing to settle for half of what they say I owe. Convergent Outsourcing is one of Americas leading collection agencies. Sprint sent account to collections with Convergent Outsourcing - reddit The agencies are much more likely to sue now then in the past, even over small debts. I've slowly over the past few years been getting some negative information removed from my credit report. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. Doubt they will remove it. Convergent Outsourcing/Sprint Help Hi all. Work with Sprint directly if they still own the debt. How do I setup a payment plan? Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! I suspect the contract was hidden in the purchase of the I pad. Some people have been lucky and it was deleted right away, though. If it is their collection dept., did you try to get them to recall the debt? But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. Labarr v. Convergent Outsourcing, Inc. - Casetext If that means pay in full, so be it. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. We value your privacy. No luck. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . I also called convergent and they only collecting on sprint behalf. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. Many factors affect your FICO Scores and the interest rates you may receive. One of our team members will walk you through the payment process and answer any questions you may have. More details on software and accessibility are available at WebAIM.org. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. I HAVE NEVER OWN A TOYOTA! However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. So yeah. They are so good at disguising themselves they even have an official looking form. Create an account to follow your favorite communities and start taking part in conversations. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Unfortunately, you cannot get your account number online at this time. Has your experience with this business or person been good? They are now reporting the account as $0 balance but refuse to remove the account . Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. The consumer can also call and request a copy to be sent to their physical address or their email. Companies across the United States contact us to help them recover debts. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Please call us at 1-800-444-8485. More details on software and accessibility are available at WebAIM.org. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. My tertiary goal is to pay as little as possible. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. If everyone got a successful deletion after missing a payment for any reason. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". I just want to know who to pay to make sure things are taken off of my reports. Can see right through this one. If the collections debt is paid there would be nothing to put on the credit. We appreciate the opportunity to respond to your concerns. Ripoff Report | Convergent Outsourcing, Review - Renton, Washington https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. Top 86 Reviews and Complaints about Convergent - ConsumerAffairs Convergent Outsourcing does not accept payment in exchange for credit deletion. She said to give them a call and try to settle for less with them. If you weren't paying on it then it went to collections. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. I have not had business with Dish for over 3 years and left them with a $0 balance. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. Stop breaking the law. I never spoke to them again. And I owe them money. We have reviewed the complaint and the related matter. These people need to be stopped. You may find that it wont budge, even after you try the strategies above. I got a letter from these people saying that I owe T-Mobile $57.00. Convergent Outsourcing and its agents are not credit specialists. The more complaints are filed by consumers, the more likely they will be investigated for fraud. The issue is, I never had an account with Sprint. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. RENTON Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLCUnited Credit National Bank I got a call from Convergent saying I owed THEM $3,753.23; when I asked them what for, they said it was for a bank account I had in 1995 that I took a loan from the internet on. This is the best way to manage and repair your business reputation. The account is in the amount of $621. Companies across the United States contact us to help them recover debts. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. They are billing me for something I've never had from them. I was stunned. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. If reporting correctly, it can stay on reports for 7 years from DOFD. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. They said they didnt do that when clearly they did because it is listed as paid on my credit report. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. At this time, we can only discuss payment plans over the phone. Sprint/convergent outsourcing - myFICO Forums - 6111159 I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Enjoy reading our tips and recommendations. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. We also understand that you may be hesitant to give your information over the phone or online. Unbelievable!! I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. Received notice of debt collection. If you would like to make payment online instead of over the phone, you may do so on our website. If you have a valid email address on file with us, you will receive a password-protected receipt via email. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. We also do not buy debts - the debt that you may owe is still owned by the original creditor. I paid them in full. :'(. - You can ask them if you pay in full right now, will they delete the Convergent collection. Just wanted to share. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. He said this Teresa ** could have had this phone number before it was given to me. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. How those businesses take care of those complaints is what separates good businesses from the rest. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. As of April 1st, 2020, Sprint is now part of T-Mobile! I suppose they need to provide: Proof of contract - with sign-on and termination dates. says who it is but nobody is ever on the other end of the line. FTC's website on credit. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. Advertisers above have met our FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. I have never purchased anything from this company and am not familiar with this billing. Doubt they will remove it. Further information is available in our FICO Data Privacy Policy. I don't dispute that I ever had a Sprint account. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. I never signed a contract). With account paid and settled. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. Learn more. GO over it with them and see what they got. Since I paid what I owed to Sprint how can they possibly own this debt? More details on software and accessibility are available at WebAIM.org. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Why do these companies have such power to impact your credit so easily. If there is no email on file, the consumer will be mailed a copy of their receipt. Convergent Outsourcing/Sprint Help - myFICO Forums - 6579365 REBUTTAL BOX The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. Thank you, you have successfully subscribed to our newsletter! If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. That's if they're reporting. Email. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: My ultimate goal is to get the collection account off of my credit reports. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. Houston Texas, convergent convergentusa, convergent outsourcing inc Attempting to collect on a 23 year old debt wixom Michigan, Convergent Outsourcing, Inc. Verizon Wireless overdue, haven't used that mobile company in 6 years. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. We have been in business since 1950 and are a longtime member of ACA International. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. In business since 1950, Convergent is one of Americas leading collections agencies. . Just because you paid Sprint off doesn't mean that it gets it off your report. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . FRAUD ALERT! I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. Or, should I try to handle it through Sprint (since they own the debt). I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. I pay for that service through Frontier Communications who by the way ** me up from the onset. Phone 2 hrs, transferred numerous times and then they hang up! This is not correct as I owe no one anything or have any debt. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. I had a Spring sent to ERC. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. If you weren't paying on it then it went to collections. After you submit your information, calls to your number will stop within 24 hours. They stop taking the money out of my account and listed it as a paid debt on my credit report. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. He said he was looking for Teresa **. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. Paying off a debt marks the debt as paid off. We sincerely hope this represents a satisfactory resolution to your concerns. All Rights Reserved. Work with Lemberg Law out of Wilton, CT. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. This company doesn't seem reputable. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. So I called the number listed he ask for last 4 of my SS# and address. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. If that happens then show proof your payment was to Sorint direct and it would be deleted. Well start sending you the news you need delivered straight to you. I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. If it was sold, Convergent has the legal right to collect and to post on your reports. ". I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. If you have an account with us, were here to help! A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca.
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