If this is the case, you need to wait 7-10 business days. As always, be kind and communicate calmly before anything else. She immediately used her brother's Depop account to comment on the offending post and contact the app. One was charged 0.06 more than the other for the fee. Shipping with Depop internationally vs. domestically is different in a few ways. Or will it take it from me the moment I put more money in my bank account? The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. For some users, trust in the company has been dented. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . Your buyer's Depop @username. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. About Depop | Depop Newsroom Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. With Paypal, you can get a hold of an associate through their live chat message center. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Well Damn lol. Depop fees and charges - Depop help GB What I was missing was the notification of payment received from my buyer. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. Keywords can call out details like stitching, embroidery, and every single color you can see. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Disconnect your Paypal from Depop and reconnect again. 80. When you buy through our links, we may earn a commission. 1999-2023 PayPal, Inc. All rights reserved. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. It's such a widespread problem now.". have an item that costs: $25, but you offer free shipping for a $4.75 label Depop limited fee charge got declined what now? : r/Depop 2023 BBC. Theyre either thrifted, fast fashion, or from independent designers. Your PayPal account is connected to your Depop account. But don't worry, How To Pack & Ship An Xbox (With Pictures). If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. After receiving all positive reviews, every sale thereafter was instantly paid. Sydny Sky, Depop seller, phone interview, October 28, 2020. If you would like to customise your choices, click 'Manage privacy settings'. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. If that is the case, Depop has a process and form that you can follow and fill out. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Your description must disclose that you are working with a third-party to source and manufacture your products. When selling online there are some common reasons why customers return a purchase. We use cookies to ensure that we give you the best experience on our website. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. Fill out the basic details and then click on Next. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Can you put videos on Depop? - VideoAnswers I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. Please search the subreddit before posting to see if the topic has already been discussed. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. There are several times throughout the year that Depop has offered free shipping. Depop Revenue and Usage Statistics (2023) - Business of Apps For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. Depop Fees. After shipping costs, I reclaimed roughly $20. Step 2: Enter the 6-digit code sent by Depop to your phone number. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. When it comes to print-on-demand service providers, we recommend Printful and Printify. Step 3: Write a bio about your shop and what youre selling and tap on Next. Select Selling > Refund Depop fee. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. then you will give the refund to the customer. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. The firm confirmed that credential stuffing is a big part of the problem. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. They are inclusive, diverse, progressive and creative. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. But I dont own any designer clothes, so these options werent a fit for me. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Now you can start selling items and get paid when your items sell. That's so bad, the other person must know exactly what they have done. Please read rules before posting. When finished, tap on Post listing. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. It focuses on music, fashion, art mental health, and sustainability, Short said. So, in order to sell on Depop, you will need a PayPal account to connect to Depop. All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. Unlike Etsy, Depop does not charge listing fees. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. 4. I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Creating unique looks, new trends and making new from old. All purchases through Depop are covered by Buyer Protection. In their system, a carrier will sometimes switch the first and second address lines. Just make sure to do your diligence and follow all the steps required by Paypal. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). Please contact the moderators of this subreddit if you have any questions or concerns. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. Apr-22-2015 12:43 PM. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. I did so by accident, used my own money to ship, and I was charged. You can also call them but you may be on hold for a while. Press J to jump to the feed. A listing page is where the customers view a product. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. This is because they consider brand new accounts selling as a risky transaction. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. The person paid via goods as PayPal took a percentage. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. In case something goes wrong, youre protected by PayPal's Seller Protection. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Please read my full disclosure policy for details. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. Step 4: Link to your social media account and tap on Next. It's obvious why Depop is popular among young people. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Can someone explain to me what Depop limited is on PayPal and why im I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. On Wednesday, the shopping site Etsy . A week later they have opened a dispute saying this was an unauthorised payment? I know it's negligible but if what's the reason that this happened. Work-flow can help the Cash-Flow. Also they're charging me for shipping even if I put buyer pays for shipping? it was a big hot mess!! Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. But I don't have any money in my PayPal either, just the pending payment from the sale. They are entrepreneurs, pushing fashion forward in so many different ways. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. Please read rules before posting. Some people may suggest taking the transaction privately to avoid paying fees. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen.