1. 1.) Ensure having latest app version 3. Type in the entry key you see on the thermostat screen. I did! Restart your router and modem to reset your internet connection. The latest version of the app should be available on the App Store and Google Play Store. When I was trying to add a second thermostat in a home which already had one set up, the Nest app insinuated that it was trying to communicate with the "assist device" which I believe was the first thermostat. Next: Press the Nest's ring Select Settings What are the causes for Nest not connecting to app? A factory reset will clear off all the user data on your Nest Thermostat, along with any bugs that may have existed in the system causing the pairing issue. Mine recently stopped wanting to connect to my wifi network, now I have to get a replacement. When I went back and changed the name in Nest, the stat magically appeared in the Google Home app, and I was immediately able to use voice control on the Home speaker to alter the temperature. You should also restart any Wi-Fi range extenders or repeaters. So, the user cannot control or configure the devices as before. Thanks for this. 5.) This is a simple fix, but one that works a lot of the time. Thus, if you need different temperatures in more than six rooms in your home, you have to add extra thermostats instead of sensors. Give the router a minimum of 30 seconds and plug the electricity source back. But there are many pros, including the following: Some people think the efficiency of the HVAC system will go down if multiple thermostats are installed. Sometimes connection errors can develop if your app isnt up to date. More detail: -Anytime I try to add a second thermostat to my nest app, I get the error in the picture. Thanks, after fighting with the nest for more than 1 hour I was able to add it to the app with this solution. 1. My phone and each thermostat are on the same WiFi network so that cant be the issue. This will prevent devices on your network from connecting to other devices in your home. 2 out of the 3 connected and one didnt. In the meantime, if you need to control multiple devices with one account, we recommend using our guide on how to set up two-way communication with your smart home devices. In addition, ensure that your smartphone should also have a good internet connection before you even open the Nest app. If the Google Home or Nest app doesn't connect with the Nest Thermostat, it is possible the issue emerged due to an unstable internet connection, or lack thereof. How to Tell If Someone is Invisible or Offline Discord. Here are the steps to restart your Nests software operating system: The hardware reboot works as power cycling, which restarts the charge inside the internal components of your Nest. Nonsense. I tried both the QR code and the entry key. If any of these steps are not working or youre unable to follow them, then you may need to reach out to customer support for further help. Do a FACTORY RESET of the Nest when you are on the new router. Yes, I had that. The software reboot works as restarting the software operating system of your Nest. If you havent already tried it, consider resetting your device with these easy steps: These steps will restart your device, allowing it to clear out any progress made and start from the beginning of the installation process. Simply make sure the Google Home or Nest app is properly updated to the latest version from an official play store like Google Play Store or Apple App Store. If it's not on the app you don't need to. I charged the battery overnight using an android charging cable. If that still doesnt work, you can also try connecting directly to the Nest thermostat using a wired connection. Your second Nest thermostat may not connect to the Nest app due to its poor Wi-Fi connection, outdated Nest app, and incorrect router settings. I can't get the nest learning thermostat to connect to the app. Nest If you're able toconnect your Google Nest thermostat to Wi-Fi but you cant add it to your account in the Nestor GoogleHome app, or anerror message appears on your thermostat,follow these steps tofix the problem. If you are having trouble adding a second Nest thermostat to your app, there are a few things you can try. Also, make sure that you use settings that allow your thermostat to connect to your account in the app. Nest Thermostat can perform all basic functions such as temperature management without an internet connection, but its smart and remote features still need access to the internet. If you get one of these errors, or no error at all, check below for some steps to help you add your Nest thermostat to the Nest app. Scroll down and tap "Settings." 4. 2. 5.) Enter an email address and a password. Unfortunately, if the settings arent properly configured, it could prevent the Nest Thermostat from operating at all. 2. Thermostat issues are common with Nest products. Wow! Connect your Nest Thermostats, Nest Cams, Nest Doorbell, or Nest devices and add Nest Aware to one or more devices. 3. Thanks so much. Scroll down and select Remove thermostat.2.) 4.) To ensure that the Nest Thermostat connects, youll need to follow all instructions included with the device and within the app. My thermostat just WILL NOT connect to my wifi - on neither the 5GHz NOR the 2.4GHz. We're having trouble communicating with the Nest service right now." Click the plus sign on the top right of the app home page and select "Set up device," then "New devices." 3. 6.) Several people suggested its a problem with the iOS app. Cant Add Second Nest Thermostat to App: If youre using the Nest Thermostat, you may have noticed that you cant add a second Nest Thermostat to your app. Go to Network,and tap Thermostat. 2nd Thermostat not connecting to app - Solved : r/Nest - reddit Wasn't a huge issue that 1 of our 3 nests was not connecting, but it was definitely an inconvenience. Start the Nest thermostat installation flow again. Click on the search button at the top of the store home page. You should connect to a 2.4 GHz Wi-Fi band to avoid such an error. I am having the same problem. It doesn't matter whether it is an Android or iOS device. What is an assist? An inaccurate setup of your Nest thermostat may also create confusing problems, including connectivity problems. Honeywell Themostats 5. Your modem and router should restart. Once your router finishes restarting, test the Wi-Fi connection with a computer or phone (make sure that cellular data is switched off). Thank you, thank you, thank you!!! I even did a factory reset. Turn the ring to Settings Nest settings icon and press to select. Once its back up and running, go ahead and try to connect to the app again. BUT the page is just blank. Start the Nest thermostat installation flow again. Finally, youll need to set your primary Nest Thermostats temperature to match the temperature of your second Nest Thermostat. 1. Nest thermostat won't connect to app - googlenestcommunity.com 4.) Tried all of the above. Refer to your Wi-Fi router or access point documentation to learnhow you can exempt the Nest thermostat from these restrictions. Parents often set parental controls on their WiFi to ensure children arent messing with the thermostat. This worked for me also. After troubleshooting the home local network and. Many advantages can be realized while using multiple Nest thermostats in your home. Omar67, you are right. When I went to add the first new it would error. Update the Nest Thermostat firmware and the Google Home or Nest App. Want to know more about this website and me? Can only buy them through their "Pros" it seems. If you cant do it online, then try calling your provider and see if they can make an exception. I bought my 3rd gen from a previous owner. You cant connect to your Nest Thermostat without it. Start the Nest thermostat installation flow again. battery issues 3. Yes. Check your routers manual for instructions to find and change the following settings if needed: If you want to connect a Nest thermostat, make sure that your router supports IPv6. Thermostat Battery It was off the wall for a while and battery was low. While the service is down, you may also geta message "The Nest service cant be reached right now" in the Nest app. Nest thermostat wont connect to app - overlz.com Start the Nest thermostat installation flow again. Two new Nest thermostats in a new setup. Interesting! I tried both the QR code and the entry key. If you have a Nest Learning Thermostat and want to add a second Nest Thermostat, there are a few things you need to know. After your thermostat has finished restarting, try adding it to your account in the app again. But if youve got an extra Nest thermostat, theres no way to add it to your app. Your system will show up on different networks. Thermostat Wire If your Nest Entry key is not showing up, then the chances are you have issues with your Wi-Fi connection. To fix these problems, you need to replace your batteries, redo the wiring, change the fuse and update the Nest Thermostat software. So I made this troubleshooting guide based on how I fixed my Nest Thermostat not connecting to the Google Home or Nest app. Go to Settings and then Network and reconnect your thermostat to Wi-Fi5.) If you remove the 1st working one from the Google Home App completely, then go to the NEST app and add the others (which now you can add), then finally restart the thermostat and re-add the first one. I kept getting theTD030 error. Thank you once again Stevew89! 1. Thank you very much! Perform update to firmware using thermostat. Answered: Nest thermostat won't connect to app - Google Nest Community What Is The Red Wire On A Thermostat For. You use the Nest app to set up a second Nest thermostat. No problem adding multiple thermostats via the phones network (which is why I think the issue is my WiFi settings). Remove the parental controls and add the Nest thermostat to avoid triggering issues from your Wi-Fi firewall.