grailed buyer wants refund

if the item you bought didnt arrive, or its description doesnt match what you received in terms of: Before you start the PayPal claim process, you should get in touch with Graileds support team by. We ask sellers to be responsible for their items, follow the law, and not mislead buyers. if youre dissatisfied with your purchase or if you didnt receive the item at all. Dont worrysince our app does the heavy lifting, the process involves minimal intervention on your end. In addition, this Section does not create any private right of action on the part of any third party or any reasonable expectation that the Services will not contain any content that is prohibited by such rules. Every consumer should be protected from mistreatment such as unfair billing practices. For more information, please see our Additionally, if you share User Content, you must be able to edit or delete it, and you must edit or delete it promptly upon our request. Our chatbot will gather the required information about your legal issue with Grailed from you. Seller Promotions and Seller Generated Offers. Users Outside of the U.S. BrookLinen. Shipping. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Click the transaction you want to refund and then click Refund this paymen t. For 'Refund amount', enter the amount you want to refund, (you may have the option to refund a partial amount of the payment) and click Continue. Welcome to Grailed! We wanted to provide a more personal view into Grailed as a company and who is behind the Marc Dutton Tahun Yang lalu. Buyer Responsibilities. If a seller does not have an eligible account connected to their. Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party's consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or, In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose, Copyright Complaint Policy (Copyright Infringement Policy). E.U. For more information, please see our Buyer wants a refund. : r/Grailed - reddit Buyers can buy Products from you immediately at the listed price. Do not stop. You can find full instructions on how to complete a refund to a buyer here. You and Grailed agree that for any arbitration you initiate, you will pay the filing fee (up to a maximum of $250 if you are a consumer), and Grailed will pay the remaining JAMS fees and costs. you are not obligated to refund the buyer, and if they chargeback or open a claim please contact us ( help@grailed.com) and we will make sure both you are protected and this user is spoken to and dealt with. Grailed will review your request and, if approved, process the refund within 3-5 business days. If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. If a buyer is not satisfied with their purchase, they can contact Grailed within 48 hours of receiving the item and request a refund. Dont worrysince our app does the heavy lifting, the process involves minimal intervention on your end. What should i do? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It can take up to 10 business days for a refund to appear on your credit card statement. This buyer made a binding offer so i accepted it. Razer Inc. is a gaming hardware manufacturing company with a focus on personal computers and accessories for gamers. The Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the Dispute; and (c) set forth the specific relief sought. Log in to your PayPal account to check the status of your refund request. Issue the refund. Commission rates are subject to change at our sole discretion, upon notice to you. I dont really wanna refund cause i need the $ but what should i do here. Log in to https://www.paypal.com/us/home 2. Sellers' accounts located in jurisdictions that allow automatic debits, will be automatically debited by Grailed for the reimbursement amount. Include your order number and the reason for your request. Sellers may choose to reimburse or refund a Buyer. rite aid store. Click the Once you have logged into your Paypal account, you have to go to the " Activity " tab in the navigation bar. For E.U. If you've opted to use Grailed Payments: The fees will automatically refund when the refund to the buyer is completed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How do I refund a buyer? - Grailed Unless otherwise agreed between the parties within fourteen (14) days of Notice of the Dispute, the mediator will be nominated by CEDR. Tell him you accept no returns. You as a Buyer and/or Seller assume, agree, and understand you bear all of the risks in selling or purchasing Products on the Services. grailed buyer wants refund Whether or not it is a scam, I am afraid of PayPal refunding him and then not getting my product back. Our blog help consumers to answer their nagging queries about online shopping, ecommerce products and services such as shipping and the like. Impersonate or post on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity; Sell, resell or commercially use our Services, except as expressly permitted by us under these Terms; Copy, reproduce, distribute, publicly perform or publicly display all or portions of our Services, except as expressly permitted by us or our licensors; Modify our Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Services; Use our Services other than for their intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner; Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from our Services; Develop or use any applications that interact with our Services without our prior written consent; Send, distribute or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes; Bypass or ignore instructions contained in our robots.txt file; or. All sales on Grailed are final. YOU HAVE THE RIGHT TO OPT OUT OF BINDING ARBITRATION WITHIN THIRTY (30) DAYS OF THE DATE YOU FIRST ACCEPTED THE TERMS OF THIS SECTION 20 BY EMAILING legal@grailed.com. He claimed he didn't realize it was cropped and wants a refund. My purchase appears to be lost, how do I get a refund? - Grailed Opt-Out Right. If an item doesn't fit the buyer, you are not obligated to accept a return, and if they open a claim PayPal likely will see that without sound reasoning it is buyer's remorse. Sometimes sellers will be given the ability to offer discounts and promotions in their shops. I just returned an item to a seller, how do I get a refund - Grailed YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. The buyer received it and started a PayPal case. Although we try to display updated Product Listings on the Services, the availability of goods on the Services may change at any time, without notice. Further, to protect ourselves from risk of liability for your actions as a Seller, we may at times recommend that an applicable Payment Processor restrict a Seller's use of that Payment Processor's services based on certain factors, which may result in such Payment Processor imposing such restrictions. Promotions. 4. Look for the "Activity" tab on the navigation bar and click it. If you have purchased an item on Grailed and would like a refund, you may request one within 48 hours of the transaction. Apply for Your Grailed Refund Through PayPal We've already written about the PayPal refund policy in greater detail, but in summary, here are the steps you need to take to claim your Grailed money back: In addition to the disclaimers listed in Section 15 below, you agree and acknowledge that with respect to any purchases of Products (a) the sale is solely between Buyer and Seller and Grailed is not a party, unless Grailed directly lists a Product Listing; (b) Buyers and Sellers are responsible for investigating and resolving disputes (including returns and refunds of any Products purchased); (c) Grailed is not and will not be responsible for the acts or omissions of any Payment Processors, including any failure or refusal by them to process a transaction; and (d) Grailed will not be liable for any unauthorized or failed transactions (Grailed's enablement of a transaction does not mean that a Buyer has sufficient funds, or that the transaction will be authorized or processed). Arbitration Notice. With over 500,000 members worldwide, Grailed has built a strong community of fashion enthusiasts who are passionate about quality clothing. You and Grailed agree that the state or federal courts of the State of New York and the U.S. sitting in New York, New York have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. You're not required to refund the customer as long as you were clear in your listing. Instead, for any Dispute that you have against the Company you agree to first contact Grailed and attempt to resolve the claim informally by sending a written notice of your claim ("Notice") to Grailed by email at legal@grailed.com. Use of the word "including" will be interpreted to mean "including without limitation." As a Seller, you agree that: (a) you are solely responsible for the accuracy and content of any Product Listing, including its lawfulness; (b) you agree that you have all rights necessary to sell your Products; (c) you will not list or sell any counterfeit Products; (d) we cannot guarantee exact Product Listing durations; (e) we may modify Product Listings at our sole discretion; (f) we reserve the right to delete any Product Listings for any reason upon notice to you; and (g) a Product Listing is not guaranteed to appear or not appear in any particular search and browse results. Grailed will then investigate the claim and issue a refund if the claim is found to be valid. To the fullest extent permitted by the laws of the E.U. Grailed can assist you in filing a PayPal claim to secure a portion of your money or the entire sum if the item you bought didnt arrive, or its description doesnt match what you received in terms of: Before you start the PayPal claim process, you should get in touch with Graileds support team by filling out the contact form so they can investigate the matter and take action against the seller, if necessary. All off-site activity is strictly at your own risk. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If we suspect you are doing bad things, we can report you to the payment processors. however it is entirely up to your discretion, and are in full control to refund the buyer if you choose to and feel more comfortable doing so. Hello, i sold vintage tee for some $$$, but buyer changed his mind and wants me to do a refund for him. Am i obligated to refund them if they request a refund? Grailed sellers have up to 7 days to ship an item once it has been sold. Selling and Buying sections in our Help Center. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. Create an account to follow your favorite communities and start taking part in conversations. After that, arbitration is a more informal way to resolve our disagreements than a lawsuit in court. Its been authenticated by grailed and the buyer could have asked you these questions before purchasing. Grailed reserves the right to suspend or terminate your access to the Services for any reason in accordance with these Terms, including in the event of unsafe off-site activity, as determined solely by Grailed. If any portion of this Section 20 is found to be unenforceable or unlawful for any reason, to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Finally, you can contact the seller directly and ask any questions you may have. Supreme Nike Supreme SB Dunk Low Red | Grailed This is because all transactions managed via Grailed and PayPal are covered with the PayPal Buyer and Seller Protection programs. 1, et seq. In the event someone open's a claim, please let us know so we can investigate further by shooting an email to help@grailed.com MantraJin 2 yr. ago You must comply with the applicable data protection laws with respect to your use of Buyer data. 1.555.555.555 | ippocampo edizioni sconti. Keep on reading to find out which method suits you better. Sellers will initiate shipment of the applicable Products to the address of the Buyer (or their indicated recipient) within seven (7) calendar days after Buyer initiates funds transfer for a winning offer. Am I required to refund him even though the item was as described. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, DO NOT USE OUR SERVICES. Modifications to Arbitration and Class Action Waiver. The buyer sent me another message today and threatened me with, "Your account will be shut down." How do I add shipping to Grailed? Please note that Grailed does not issue refunds for items that have been shipped. Apply for Your Grailed Refund Through PayPal, Pick the transaction you want to be refunded for, Scroll to the bottom of the page and select, Clarify whether you have received your item, Enter the amount youre claiming back (full or partial), This Is How DoNotPay Can Secure Your Grailed Refund, Provide details about the transaction in question, Contact your bank and send the chargeback request, Attach the Visa or Mastercard rules and policies in accordance with the, How To Check the Status of Your Refund Request on PayPal. We can use your suggestions to improve and change our services. Follow the instructions on the page. Please note that PayPal's program caps reimbursement at $30 per shipment, and Grailed can only reimburse up to $50 in addition to PayPal. If you receive an offer, you can accept, counter, or decline that offer. Press J to jump to the feed. The only two ways to get your Grailed refund is through DoNotPay or PayPal. https://www.grailed.com/listings/36988517-fucking-awesome-x-streetwear-fa-embroidery-beanie-black-new. You will then be asked to confirm that you want to cancel the offer. Select the payment you want to refund and click Issue a refund. We want these terms to be easy to understand, so we added some simple summaries throughout. Grailed may (but is not obligated to) provide access to certain features and tools to international Sellers and Buyers, such as estimated local currency conversion and integrated international shipping, customs, and tax tools. Non-binding offers are offers made through PayPal guest checkout, Stripe ("Grailed Payments"), or if both you and the Buyer are located in the E.U. And the first thing you need to know about offers on this marketplace is that there are two kinds of offers- binding and non-binding offers. eBay Returns with Authenticity Guarantee Collectors Universe But its all money, your money that youre entitled toand it can quickly mount up to a considerable sum. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. If a buyer requests a refund on an item they purchased from you on Grailed, you are not required to provide one. Release. Graileds Terms of Use state that all sales of goods through their website are final, binding, and not eligible for any return or refund of any nature. If you dont ship on Grailed, you may be subject to a number of penalties, including but not limited to: -Your account may be suspended -You may be banned from the site -Your listings may be removed -You may be unable to leave feedback for the buyer -The buyer may be able to leave negative feedback for you In addition, if you dont ship on Grailed, the buyer may be entitled to a refund of their purchase price, plus shipping costs. I GOT SCAMMED ON GRAILED AGAIN! Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. All offers through PayPal are binding, which means a buyer is obligated to purchase an item if their offer is accepted. He paid and everything and i got the package ready to ship tomorrow but he hits me up claiming the pants look off ( they were purchased through farfetch and are 100% authentic ) and wants a refund or he says he will file a claim through paypal. You should file a Missing Mail claim with your local postal service, or contact your local law enforcement to file a report of Stolen Property. Buyer wants refund on BINDING offer. : Grailed - reddit For any arbitration initiated by Grailed, Grailed will pay all JAMS fees and costs. Click Resolve a problem in our Resolution Center at the bottom of the page. If you counter or decline an offer, we will notify the Buyer. If we are unable to resolve the issue, we will refund your purchase. Grailed launch in 2013 when men's fashion was in a raw denim and workwear cycle. ! So earlier today i sold some kappa track pants. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Access DoNotPay from your web browser and let us help you save your precious time, money, and effort. Do grailed prices include shipping? Click File a Claim and click Continue. IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION, YOU MAY OPT OUT OF THE ARBITRATION PROVISION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN SECTION 20. Cookie Notice Sellers may be able to discount a single Product Listing or multiple Product Listings at once. Eligible Sellers may use our "Grailed Labels" service to select a shipping rate, download a shipping label, and track their package; see here for more details and applicable terms. Buyer wants a refund : Grailed - reddit.com However, we can say that Grailed is a safe and reliable platform to buy and sell designer clothing and accessories. Find the sale in your recent activity and click on the 'Payment from' transaction. Technically speaking its Grailed policy that all sales are final, which means this is your policy also. Buyer wants refund for not properly reading listing : r/Grailed To request a refund, please contact Grailed support. You may also post or otherwise share only User Content that is non-confidential and that you have all necessary rights to disclose. Don't post porn, spam, offensive stuff, or unlawful stuff. Yes, you can cancel a Grailed offer. The bank is currently processing your refund, You can expect this process to take three to five business days, Your money should already be in your PayPal balance or in your bank account, Your refund is sent, but the bank hasnt yet cleared the payment, You can expect this to take another three to five business days, You can expect to wait for another three to five business days until the money shows up in your account, Of course, you can always get in touch with. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When you make an offer for a Product, YOU ARE COMMITTING TO PURCHASE THE PRODUCT, YOU ACKNOWLEDGE THAT PAYMENT FOR THE ACCEPTED OFFER PRICE BECOMES DUE AND PAYABLE AND WILL BE TAKEN FROM YOUR PAYMENT METHOD OR YOU WILL BE DIRECTED TO COMPLETE THE CHECKOUT PROCESS (AS APPLICABLE IN YOUR JURISDICTION).